1. How can I have the Request a Quote on the header menu?

Step-1: Login to your Shopify Admin then go to Online Store >> Navigation

Step-2: You can Create Menu Item for “Request a Quote” Page like below screenshot:

Click on “Add menu item” then Enter Name as “Request a Quote” and Link as >> https://your-store-domain.myshopify.com/apps/quote-request

2. How to install "C: Request Quote - Hide Price" App code ?

You can read our Documentation Guide for How to do App Code Installation in your theme by (click here)

3. Can I add "Add to Quote" button to a product list (collection page, home page)?

Yes, it is absolutely possible. You can copy our app short code by click on "Copy to Clipboard" button then paste it in your theme file.

Depending on your theme, exact template may differ. If you're not sure where to paste shortcode then please feel free to Contact Us

4. Can I add "Add to Quote" button to a product list of "Default Theme's Search Page"?

Yes, It's absolutely possible for this you've to find "search" template file in your custom theme, which is in your active theme's templates folder (search.liquid).

Then you'll need to find loop which prints out products on search page.

For example, “Products loop” code is like below >>

{% for item in search.results %}

You can show "Add to Quote" button by using our app's shortcode like below. If your for loop have variable, which is named as: 'item' then you can use below shortcode directly but if in your custom theme, variable name is different like: 'item2' or 'search_item' then just replace 'item' keyword in below shortcode with your theme's variable name like: 'item2' or 'search_item' before paste below shortcode in your theme file!

Please see below screenshot to get idea:

NOTE: If you're not sure then please contact us via email >> shopify@capacitywebsolutions.com

App Shortcode:

Please see below screenshot to get idea:

5. How can I Enable quote on zero price products?

You can "Enable quote on zero price products" easily just by configure this setting value as YES. No need to enable quote on zero price products one by one instead of it just set this setting value as YES in "General Settings" section of our App.

Go to our App >> Settings >> General Settings section. Please have a look to below screenshot to get more idea:

Enable quote on zero price products

6. How can I Hide Add to Cart button?

Go to Shopify Admin >> Apps >> C: Request Quote - Hide Price >> Settings tab.

Just select option as "yes" for "Hide add to cart button" field, enter "Product Container Selector" and "Add to Cart Button Selector" then click on Save Settings button.

Note: *** Hide Add to Cart Feature will be based on theme implementation. Above setting will be worked in All Free Shopify Themes.
For another themes, We've provide custom settings input in which you can enter Product Container Selector (Class/Id) And/Or Add to Cart Button Selector (Class/Id). If You've any issues or question for this feature then you can Contact Us

7. How can I hide product price?

Go to Shopify Admin >> Apps >> C: Request Quote - Hide Price >> Settings tab.

Just select option as "yes" for "Hide Price" field, enter "Product Container Selector" and "Price Selector" then click on Save Settings button.

Note: *** Hide Price Feature will be based on theme implementation. Above setting will be worked in All Free Shopify Themes.
For another themes, We've provide custom settings input in which you can enter Product Container Selector (Class/Id) And/Or Price Selector (Class/Id). If You've any issues or question for this feature then you can Contact Us

8. How can I hide Quick view button, Wishlist button, Product Qty. Box ?

Go to Shopify Admin >> Apps >> C: Request Quote - Hide Price >> Settings tab.

Just select option for "Hide add to cart button" field, then click on Save Settings button.

You can also hide 'Quick View', 'Wishlist', 'Product Quantity. Box' by enter Class/Id for it in this 'Add to Cart Button Selector' textbox, for eg: .add_to_cart,.quick-view,.btnwishList,.product-form__item--quantity [To use multiple selectors, you'll need to put 'comma' in between them]

9. Can I convert quote to order?

Yes, You can.

Step-1: Go to Shopify Admin >> Apps >> C: Request Quote - Hide Price >> Manage Quotes tab. Then click on "Edit" button for which Quote you want to create Draft Order for the client.

Step-2: Follow steps listed in below screenshot:

10. How to add reCAPTCHA to Request a Quote form to protect it from SPAM bots?

Step-1: Get reCAPTCHA Site Key & Secret Key.

The only requirement for getting your free Google reCAPTCHA API keys is that you must have a Google account (a Gmail account). If you do not have one, you can sign up for a free Google account here

Once you have your Google account ready then (click Here) to create site key and secret key.

Click on "+" button to create new site key and secret key by follow below screenshot:

Create new site key and secret key reCAPTCHA

Next, scroll down to Register a new site by follow below screenshot:

reCAPTCHA Google Settings

Step-2: Go to Apps >> C: Request Quote - Hide Price >> Settings >> Request for a Quote Form Settings then just Enable reCAPTCHA setting value then choose reCAPTCHA type (version) either v2 or v3 (invisible captcha) and paste site key and/or secret key values then click on "Save Settings" button.

reCAPTCHA App Settings

11. C: Request Quote - Hide Price App is not Working After Changing Theme.

After installation of our Shopify C: Request Quote - Hide Price App, our App files are copied under your currently active theme. So when you change your theme, App files will not be there on that new theme. We suggest you to choose your theme from dropdown then click on 'Install Files' button. Then paste app shortcode in your theme file, where you want to show 'Add to Quote' button. If you need any help to figure it out, then please drop an email at shopify@capacitywebsolutions.com

Please see below screenshot to get idea:


12. Would I lose all my data after Uninstallation of App?

Yes, All data is removed from the system once customer/merchant uninstall App after 48 hours of Uninstallation.

13. Custom design changes Lost After click on “Install Files” button.

When you click on “Install Files” button, then old files are deleted, and new files are created so whatever changes you have done in design part will be deleted permanently. Therefore, we have put an alert message when you click on “Install Files” button.

14. How can I remove App files after Uninstallation?

Go to your online stores then choose your Active theme. Enter file search term i.e. "cws_" in a search box, which will list out our app files. First you can open all searched files one by one then you can delete each file by click on "Delete" button. Please see below screenshot to get an idea:

***NOTE: This file "templates/product.cws_quote_manage_stock.liquid" will not included in upgraded version.


15. How can I modify Request a Quote Form styles or Look?

You can modify styles for the Request a Quote Form for that just Go to your Online Stores > Themes > Actions > Edit Code > Assets > cws_quotation_upgraded.css OR Go to your Online Stores > Themes > Actions > Edit Code > Assets > cws_quotation.css.

16. I have paste App Shortcode but still App does not showing up "Add to Quote" button on frontend

This will happen only if our App Script is not exists in your Active Theme's Active Layout File for ex: (theme.liquid) before closing ("head") tag.

You can paste below script code before closing ("head") tag for that just Go to your Online Stores > Themes > Actions > Edit Code > Layout > theme.liquid

(Note: *** If your theme is using another layout then please paste below Shortcode in your active layout file before closing head tag).

Script Shortcode-1:

If Our App Script Shortcode-2 is not exists in your Active Theme's Active Layout File for ex: (theme.liquid) before closing ("body") tag, then you need to paste below shortcode.

You can paste below script code before closing ("body") tag for that just Go to your Online Stores > Themes > Actions > Edit Code > Layout > theme.liquid

(Note: *** If your theme is using another layout then please paste below Shortcode in your active layout file before closing body tag).

Script Shortcode-2:

17. 'Request a Quote' form is not showing in My Language, How to fix it?

NOTE: If you do not find "Cws quotation app" language section then you'll need to add below language shortcode in your active (published) theme's locale file for example: "es.json" (If Spanish is your active theme's language. So here, You'll need to paste below language shortcode in your active theme's language locale file for that you'll need to find out which is your current locale file).

If you're not sure how to do this then please contact us via email: shopify@capacitywebsolutions.com, we'll help you!

Step-1: From your Shopify admin, click on Online Store >> Themes and Select your Current Active Theme.

Step-2: Go to Locales Folder and choose es.json file for example if your language locale is "es" (spanish).

Add below code at the end of JSON File before closing curly brace ("}") but please put comma(,) first.

18. How to prevent emails going to SPAM folder?

For this, you'll need to configure your SMTP details in our app, so all your emails routed from your mail server, by doing this all the email notifications will most likely deliver to your customers inbox instead of going to spam.

You can configure your SMTP details by go to our App >> Settings >> Quote Email Settings section just like below screenshot:

Custom SMTP Settings

**Note: You can test your SMTP details are correct or not by click on "Send test notification" button. If your details are incorrect one then for any help either you can contact us or contact to your hosting provider.

19. How to hide price on "Quote enabled products only" for example: in mini AJAX search bar?

You can use below shortcode to hide price in a custom theme for example: in mini AJAX search bar.


NOTE: You've to paste this shortcode inside product container that contains price element. As it`s a custom theme, then you'll need to enter "Product container" & "Price Selectors" in "Settings" section of the App to hide prices on the "Quote enabled products only". If you're not sure for this then you can drop an email at >> shopify@capacitywebsolutions.com

20. How to configure app for Online Stores 2.0 themes?

You can perform steps one by one listed in documentation guide by (click here)